Customer Relations

Customer Relations and Service

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Customer Relations

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Customer Relations is how you feel about your customer and how they feel about you. We help define this relationship so that the Customer Service Worker knows how to truly respond to the needs of his/her Customer. They are taught how to respond to negative situations whereby they can help resolve their Customer's issues.

Customer Service

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Customer Service is how you treat your customer and meet their needs. This class is a shorter class that teaches basic principles that will help the Customer Service Worker provide better service to their Client.